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CLAIMBOX

Turn flight delays into real money.

ClaimBox watches your flights on live flight and weather data, catches the exact moment a delay or cancellation makes you owed compensation, and writes the whole claim for you — cover letter, expense table and evidence in one packet. No guesswork, no made-up numbers, no chasing.

Download on the App Store

EU261 · UK261 · US DOT  ·  built on real flight data, never estimates

Watches every flight

Add a flight and ClaimBox tracks it on live data — the inbound aircraft, the real delay, the cancellation — and tells you the moment something's wrong, even with the app closed.

Knows what you're owed

It runs the rules for you — distance, jurisdiction, delay length — and shows the exact dollar figure you can claim under EU261, UK261 or US DOT, backed by the facts.

Writes the claim

One tap builds a ready-to-send claim packet — cover letter, your expenses and every photo — and hands it to the airline by email, their form, or the right phone number.

See it work

From boarding pass to payout.

The same flight, watched end to end — live status, the plane in the air, the disruption the second it happens, and the claim written for you.

9:41ClaimBox
Delta · DL 2459 On time
PHXJFK
6:15 PM
Depart · PHX · A21
2:30 AM
Arrive · JFK · T4
Tracking live · inbound aircraft N912DU landed PHX 5:02 PM
Real flight data — not an estimate.
In the air · DL 2459 Live map
PHX
JFK
38,000 ft · 540 mph · on the real ADS-B track
Delta · DL 2459 · PHX → JFK
Cancelled Caught 9:48 PM
No rebooking accepted → you're owed a cash refund + care under US DOT.
What you're owed
$726
Cash refund + documented delay expenses · US DOT
Claim letter · auto-written Ready
To Whom It May Concern at Delta Air Lines,
I am formally claiming compensation for the cancellation of flight DL 2459 (PHX → JFK).
Under U.S. DOT rules I am owed a cash refund plus reasonable expenses.
Supporting evidence and an itemized total are attached.
Route & flight PHX→JFK · DL2459
Confirmation HX7K2P
Expenses $726
Evidence 4 photos
✉ Email Delta — packet attached
In the air — on the real ADS-B track
Why it's different

Hard data. Real dollars.

Most "get compensated" tools take a cut and guess. ClaimBox runs heavy compute on real flight and weather data, shows you exactly why you qualify, and hands you a claim you send yourself — so you keep what you're owed.

No commission

You file it, you keep 100%. ClaimBox writes the claim; the payout goes straight to you.

Never invented

Every figure traces back to real flight data and the published rules. If it can't prove it, it won't claim it.

The deadline clock

It starts the clock the moment a disruption hits and reminds you before the window to claim closes.

Frequently asked

Flight compensation, plainly answered.

No fluff, no upsells. The actual answers people search for, with the primary-source links so you can verify everything yourself.

How much compensation am I owed for a 3-hour flight delay?

Under EU261, €250 (up to 1,500 km), €400 (1,500–3,500 km) or €400–€600 (over 3,500 km — €600 on non-EU long-haul, €400 intra-EU). UK261 pays £220 / £350 / £520. US DOT does not pay a fixed delay amount, but a 3+ hour domestic delay (6+ hour international) triggers your right to a full cash refund if you do not fly.

Does EU261 apply if my flight is from the US to Europe?

Only if the airline is EU-licensed. EU261 covers all departures from EU airports, but only EU airlines flying into the EU. A US-to-Europe flight on a US carrier (United, Delta, American) is not covered. The return leg is, because it departs the EU.

What's the difference between EU261 and UK261?

After Brexit the UK retained EU261 almost word-for-word as UK261, with amounts converted to pounds (£220 / £350 / £520) and enforcement handed to the UK Civil Aviation Authority. Same 3-hour trigger, same extraordinary-circumstances defence, same duty-of-care.

Does US DOT require airlines to pay cash for cancelled flights?

Yes. 14 CFR §259.5, in effect since 28 October 2024, requires automatic cash refunds to the original payment method on any cancellation or significant change (3+ hrs domestic, 6+ hrs international) when the passenger does not accept the alternative. Within 7 business days for credit-card purchases, 20 days otherwise.

How long do I have to claim?

Depends on the airline's jurisdiction. UK: 6 years (5 in Scotland). Germany: 3 years. France: 5 years. Under the Montreal Convention, baggage claims must be filed within 21 days of disruption. US DOT refund rights apply to the affected ticket — file as soon as the airline misses the auto-refund window.

Do I qualify if the delay was caused by weather?

For EU261/UK261 fixed compensation, only if the weather was genuinely "extraordinary" — courts read that narrowly and ordinary winter conditions usually don't qualify. Your right to a refund and to duty-of-care (meals, hotel) applies regardless of cause. US DOT refund rights are not affected by the cause.

Is AirHelp worth the 35% fee?

For a routine claim, rarely. AirHelp's published fees are 35% (with VAT) plus a further 15% if legal action is needed — 50% total. The compensation amount is fixed by regulation, so an agency only reduces what you keep. They earn their fee when an airline has wrongly refused a valid claim and litigation across borders is needed.

What if the airline rejects my claim?

Escalate. UK: Civil Aviation Authority. EU: the national enforcement body for the country you departed from. US: DOT Office of Aviation Consumer Protection. All three regulators are free and ClaimBox stores everything you need to escalate.

Why doesn't ClaimBox take a commission?

Because the rules are designed for passengers to claim directly, and the only hard parts are figuring out whether you qualify and writing the claim correctly. ClaimBox automates exactly those two steps. There's no work left for a middleman to honestly charge a third of your payout for. ClaimBox is free; you keep 100% of every claim, every time.

How does ClaimBox know my flight was actually delayed?

It watches each of your flights on live ADS-B position data, the inbound aircraft's status, real scheduled-vs-actual times, and weather around departure and arrival. When a disruption crosses the legal threshold under EU261, UK261 or US DOT, the app notifies you and offers to build the claim packet — even with the app closed.